A representative from our team will be in contact prior to shipping to arrange a suitable day for your delivery.

All furniture will be delivered on pallets & components may be split across multiple pallets depending on the number of products ordered.

Please consider that your item/s will only be delivered kerb side.

The customer is responsible for unpacking the item & safe disposal of the pallet & packaging.

If you are not happy with your item and would like to return your product for a refund or replacement, you must do so within 14 days of receipt of the product.

The item must be re-packaged on the pallet your item arrived on and secured safely for collection.

Once the return has been received and verified, a replacement or refund will be sent.

Unfortunately we are not able to accept returns of personalised items.

Lead times vary depending on the item and the time of the year. Lead times are as follows:

Ground fixing kits – Despatched next day.

Lumber – Despatched next day.

Recycled plastic furniture – Made to order, call for accurate shipping. Some held in stock.

Steel Seats & Litter bins – Up to 4 weeks. Call for accurate shipping.

Looking for shipping to the United States? Using the website you can purchase our ground fixing kits for shipping to the US. For all other items you will need a dedicated quotation. Ground fixing kits that are to be sent to the US can take between 5-10 days to arrive.

Shipping to the rest of the world

We can ship our products to anywhere in the world . If you would like a quote. Please use the contact us form or drop us a email to sales@earth-anchors.com , state which products you are interested in, quantity and colour.